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You can easily do it by clicking Forgot your password? in the log in page. After clicking it please follow the steps listed there to reset your password.

You can either click on the top-right side account icon or click My account in the footer section.

Sure, you can! Just go to your account details, update your email address, and save changes.

You can either click on the top-right side account icon or click My account in the footer section.

You can use your voucher code in the cart or checkout page

After placing an order on our website, you can check your status of your order on our website. You will also receive any updates on your email. Once your order status will be “completed” we will send you an email with tracking number.

If you think you haven’t received your email confirmation, please check if you provided us with correct email address. You can also have a look in your spam and junk folder as it might be hiding there.

You can update your basket as many times as you want. After placing an order and before
shipping, please contact us by phone so we can provide you with possible solutions in your current
situation

That is not possible… but! If by any chance you have received a faulty item, please let us know about it as soon as possible by sending a message on our contact page.

We ship worldwide

It usually takes 1-2 days to ship your oder.

Unfortunately, we currently don’t offer this type of shipping

As long as the order has Processing status, you can contact us to change your delivery address. If the order was already shipped, there is nothing we can do

We dispatch our orders only on week days

You can read check the Returns Policy in our Returns page

You can return the items within 14 days

You can find all required information in your Returns policy

Yes, you can! Just let us know by sending a message on our contact page or by calling us

You can buy products on our website by using Debit/Credit, PayPal, Klarna or Apple Pay.

Yes, you can! If you don’t have a PayPal account, the only thing that you will need is Debit/Credit card that is supported by PayPal. For more information you can visit PayPal website.

Currently, the only currency supported by us is GBP. If your credit or debit card use another currency, then you will be charged in GBP. Your bank will apply the corresponding conversation rate of the currency.

You can read check the Returns Policy in our Returns page.

Our website is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

You can buy products on our website by using Debit/Credit, PayPal, Klarna or Apple Pay.

Bahoma Rewards is available for everyone!

Only thing that you need to do is Register on our website and you will be automatically added to Bahoma Rewards

You can reedem your points in your future orders to get even better prices of your favourite products!

Spendable points are for you to use and level points are used to set your current level